2022 FIA Award Winners

Donor-centricity, innovation, going virtual, making technology a fundraiser’s best friend, and tried & true fundraising strategies were the theme of this year’s FIA Awards.

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Stop talking. Start listening

It’s noisy out there. You must start asking questions. No one piece of information will tell you all you need to know about a supporter.

Why virtual tele-agents make the best bequest campaigners

Our virtual workforce model has been very successful in attracting and retaining mature tele-agents who bring a wide depth and breadth of work and experience to our team. It’s all about empathy and life experience, explains Ruth MacKay.


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