To effectively manage performance, you must increase support, create efficiencies and strengthen stewardship, advises Paul Ramsbottom. To effectively manage performance, you must increase support, create efficiencies and strengthen stewardship, advises Paul Ramsbottom. Recently, I hosted several CEOs from not-for-profit organisations for a roundtable lunch workshop. We wanted to know what our clients were thinking, especially at the executive level. Lunch was excellent, but the lively conversation is what really struck a chord. Falling into three distinct themes, the CEOs told us: We want to effectively use our data to make decisions and learn about our donors and members. We’d like to have that data translated in real time into graphic…

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